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| Customer Spotlight |
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| USA WebSolutions has been an instrumental factor in the expansion and growth of our company. IBF's previous website didn't give the impression that we were a successful company... |
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Craig A. Simak
Executive Vice President
International Business Forum |
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Software Helpdesk & SupportWe provide support for infrastructure and applications deployed within organizations. The "hand holding" services offered by the Technology Help Desk facilitate the adoption of technology by end users. The help desk services include voice based services through an inbound call center or email support services. Web based support is also available through chat.
As part of our Help Desk services we offer the following:
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Technology query handling |
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Usage support for features etc. |
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Installation support |
The Technology Helpdesk also provides technical support to Technology Vendors and OEMs. The first and second level of support is provided to the OEM and Vendor's customers on the products deployed.
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| Live Dashboard |
| Your Project Status, Support Requests & Billing History Live @ Customer Dashboard |
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| Trusted Advisors |
| Get tips and expert advice from our talented team of professionals |
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| Dedicated Support |
| Tele & Video Conferencing, Webinars, Live Chat and Email to keep you fully informed |
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1-800-5576-WEB |
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